Terms and Conditions – 1st Game Pakistan Platform

01 Acceptance of Terms

By accessing, registering on, or using any service offered through 1st Game (accessible at 1stgame.plus), you agree to be bound by these Terms and Conditions in full. These Terms represent the complete and binding agreement between you as a player and 1st Game as the platform operator.

If you do not agree with any part of these Terms, you must not use this platform. Continued use of 1st Game after any update to these Terms will be taken as your continued acceptance of the revised version.

02 Eligibility

To create an account and use 1st Game, you must meet all of the following conditions at the time of registration and throughout your use of the platform:

• You must be at least 18 years of age.
• You must be accessing the platform from a location where online gaming is not explicitly prohibited for you personally under applicable laws.
• You must not be acting on behalf of another person or a third party.
• You must not have been previously excluded or banned from the platform.
• You must have the legal capacity to enter into a binding agreement.

1st Game does not make any representations about the legal status of online gaming in any specific location. It is each player's own responsibility to understand the rules that apply to them personally.

03 Account Registration

Each person may hold only one registered account on 1st Game. Creating multiple accounts, whether under the same identity or different identities, is strictly prohibited and will result in all associated accounts being permanently closed with balances forfeited.

When registering, you agree to:

• Provide accurate, truthful, and complete registration information.
• Keep your account details up to date at all times.
• Keep your login credentials – username, password, and any two-factor authentication codes – confidential and not share them with anyone.
• Notify us promptly if you suspect your account has been accessed by someone else without your permission.

1st Game reserves the right to request identity verification documents at any stage. This may include a copy of a valid national identity card (CNIC), proof of address, or verification of the payment method used. Until verification is satisfactorily completed, we may place restrictions on account activity including withdrawals.

Accounts found to have been registered with false information, fabricated documents, or details belonging to another person will be permanently closed and any balance held will be forfeited.

04 Deposits

All deposits on 1st Game are processed in Pakistani Rupees (PKR). We support a range of payment methods that are widely used across Pakistan, including JazzCash, Easypaisa, Raast, bank transfer, bank cards, and mobile wallets.

When making a deposit, please note the following:

• Deposits must be made from a payment method that belongs to you. Using a payment method registered to another person is not permitted.
• Minimum and maximum deposit limits may apply depending on the payment method selected.
• Deposits are generally credited to your account balance promptly, but processing times may vary depending on the payment provider.
• 1st Game does not charge fees on deposits, but your payment provider may apply their own transaction charges. Please check with your provider before depositing.
• We reserve the right to request verification before processing any deposit if we have reason to believe the transaction may be fraudulent or made by an ineligible person.

05 Withdrawals

Withdrawals from your 1st Game account are paid in PKR to a payment method that is registered in your name and that matches the details on your 1st Game account.

• Withdrawals to JazzCash and Easypaisa are typically processed quickly, subject to identity verification being complete.
• Bank transfer withdrawals follow standard banking processing timelines.
• We may require identity and payment method verification before processing your first withdrawal or any withdrawal above a specified threshold.
• Bonus funds that have not met the applicable wagering requirements are not eligible for withdrawal.
• Minimum withdrawal amounts apply and are displayed within the cashier section of your account.
• 1st Game reserves the right to carry out enhanced checks on withdrawal requests as part of our standard security procedures. This may result in a short delay in processing during the review period.

If a withdrawal is declined, you will be notified and the funds will be returned to your account balance. You should contact support for clarification on the reason for the decline before attempting again.

06 Bonuses & Promotions

1st Game offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms attached to each offer, in addition to these general bonus rules:

• All bonuses carry a wagering requirement that must be completed before any bonus-derived winnings can be withdrawn. The wagering requirement for each bonus is stated clearly in the offer terms.
• Bonus funds and real money funds in your account are tracked separately. Real money is used first when placing wagers, unless stated otherwise in the specific offer terms.
• Bonuses are intended for personal, recreational use only. Any attempt to exploit bonus offers through systematic play designed purely to extract value will result in bonus cancellation and potentially account closure.
• Bonuses cannot be transferred between accounts.
• 1st Game reserves the right to withdraw or modify any bonus offer at any time, with or without prior notice. Offers that have already been accepted and are in progress will be subject to the terms in place at the time of acceptance.
• Free spins and other non-cash bonus forms are subject to the same wagering and withdrawal rules as monetary bonuses unless the specific offer states otherwise.

07 Games & Betting Rules

1st Game offers a range of game categories including Live Casino, Slot Games, Sports Betting (with a strong focus on Cricket, PSL, T20 internationals, Football, and Esports), Bingo, and more. The following general rules apply across all game types:

• All games use certified Random Number Generator (RNG) systems where applicable. Outcomes are independent and cannot be predicted or manipulated.
• Once a wager has been placed and confirmed, it cannot be cancelled or reversed by the player.
• In the event of a technical error, disconnection, or system fault during a game, the round may be declared void and stakes returned. This is at 1st Game's discretion and will be handled as fairly as possible.
• Sports betting wagers are settled according to the official result of the relevant event. In the case of abandoned matches or disputed outcomes, settlement will follow the rules specific to that sport and market as displayed in the Sports section.
• Live Casino games are subject to the rules of each individual game as managed by the live dealer and the game provider. The on-screen rules for each Live Casino table take precedence in the event of any ambiguity.
• Bingo games run according to the specific rules of each room and format. Results are final once announced by the system.
• Minimum and maximum bet limits apply to all games and may vary by game type, room, and player account level.

Any wager placed in error by the player – including wrong stake amounts, incorrect bet selections, or wagers placed on the wrong market – will not be refunded. It is your responsibility to confirm all wager details before confirming a bet.

08 Prohibited Conduct

The following actions are strictly prohibited on 1st Game and will result in immediate account suspension, permanent closure, forfeiture of balances, and may be reported to relevant authorities where applicable:

• Registering more than one account under any identity.
• Using false, fabricated, or someone else's identity or payment details.
• Colluding with other players to manipulate game outcomes or exploit betting markets.
• Using automated software, bots, scripts, or any form of artificial intelligence to interact with the platform in place of manual play.
• Exploiting software bugs, system errors, or loopholes to gain an unfair advantage. Any winnings gained through such exploitation will be void.
• Engaging in or facilitating money laundering or any other financial crime through the platform.
• Attempting to access another player's account without authorisation.
• Harassing, threatening, or abusing other players or any member of our support team.
• Making chargebacks or payment reversals through your bank or payment provider after funds have been deposited and used for wagering.

09 Account Suspension & Closure

1st Game reserves the right to suspend or permanently close any account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Suspicion of fraudulent, illegal, or harmful activity.
• Failure to complete required identity verification within a reasonable timeframe.
• At the player's own request, including requests made under our Responsible Gaming self-exclusion process.
• A period of prolonged inactivity, as defined in our inactive account policy below.

If your account is closed by 1st Game due to a breach of these Terms, any remaining balance may be forfeited depending on the nature of the breach. If the closure is for any other reason and your account is in good standing, any eligible real money balance will be returned to you via your registered payment method after standard verification checks.

Inactive Accounts: An account is considered inactive if there has been no login or wagering activity for a continuous period of 12 months. 1st Game may charge a small monthly maintenance fee on inactive accounts once this threshold is passed, up to the total balance available. You will be notified before any fee is applied. Reactivating your account by logging in will stop any inactive account charges from accruing.

10 Responsible Gaming

1st Game is committed to making sure gaming remains a form of entertainment and does not become a problem. We provide a set of tools to help players manage their activity:

• Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit into your account.
• Session limits: Set a maximum time limit for individual gaming sessions before you are prompted to stop.
• Loss limits: Set a maximum amount you are willing to lose within a defined period.
• Self-exclusion: Request a temporary or permanent break from the platform. During a self-exclusion period, you will not be able to log in and promotional communications will be suspended.
• Reality checks: Opt in to receive periodic reminders of how long you have been playing within a session.

All gaming on 1st Game should be funded only from money you can afford to spend on entertainment. Gaming should never be used as a way to recover financial losses or as a substitute for income. If you feel that your gaming is having a negative effect on your finances, relationships, or wellbeing, we strongly encourage you to use the tools above and review our Responsible Gaming page for further guidance and support resources.

All players must be 18 years of age or older. Underage gaming is not permitted under any circumstances.

11 Privacy & Data

The collection, use, and storage of your personal information is governed by our Privacy Policy, which forms part of these Terms. By using 1st Game, you consent to the handling of your data as described in that document.

In brief, we collect personal information at the point of registration and during account use to operate the platform, verify identities, process transactions, and maintain security. We do not sell your personal data to third parties for marketing purposes. We may share information with payment processors, identity verification services, and regulatory bodies as required to operate the platform lawfully and securely.

You have the right to request a copy of the personal data we hold about you and to request corrections if any information is inaccurate. Contact our support team to make such a request.

12 Intellectual Property

All content on the 1st Game platform – including but not limited to the website design, logos, graphics, game interfaces, text, software, and any other materials – is the property of 1st Game or its content licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for your personal, non-commercial entertainment purposes only. You may not:

• Copy, reproduce, distribute, or publish any content from the platform without prior written permission.
• Reverse engineer, decompile, or extract any source code from the platform software.
• Use 1st Game's name, logo, or branding in any context outside of directly referencing the platform.
• Create derivative works based on any content from the platform.

13 Limitation of Liability

1st Game provides its platform on an "as available" basis. While we work hard to ensure continuous, reliable access to all services, we do not guarantee uninterrupted operation and are not liable for losses resulting from:

• Temporary platform downtime for maintenance or technical issues.
• Delays or errors caused by third-party payment processors.
• Player decisions to place wagers, including decisions made based on incorrect information entered by the player.
• Internet connectivity problems on the player's side.
• Force majeure events outside our reasonable control.

In all cases, 1st Game's maximum liability to any individual player for any claim arising from these Terms or the use of the platform is limited to the total amount deposited by that player in the 30 days immediately preceding the event giving rise to the claim. We do not accept liability for any indirect, consequential, or economic losses.

Nothing in these Terms excludes or limits liability in ways that are not permitted under applicable law.

14 Changes to These Terms

1st Game reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised date shown at the top. For significant changes, we will make reasonable efforts to notify registered players through the platform or by email to the address registered on your account.

It is your responsibility to review the Terms periodically. Continuing to use 1st Game after an update has been posted constitutes your acceptance of the revised Terms. If you do not agree with any change, you should stop using the platform and contact us to close your account.

15 Contact Us

If you have questions about these Terms and Conditions, or about anything else relating to your account or your experience on the platform, our support team is available around the clock.

You can also find answers to common questions in our FAQ section, which covers account management, deposits, withdrawals, bonuses, and more.